The problem we're solving
When a survivor needs temporary housing, the referrers trying to help them (caseworkers, hospital social workers, school counselors) often have no reliable way to know what beds are available, what populations a provider serves, or how to make contact quickly. The information exists, but it's scattered: in spreadsheets, in email threads, in someone's memory, and it's often out of date.
Hours spent navigating the system is time not spent on direct service. For survivors in crisis, every moment matters.
CareJunction helps referrers connect with the right provider, faster.
CareJunction gives approved referrers a single, clean view of temporary housing providers in the region — with current availability, eligibility criteria, and contact information in one place. We have dedicated staff that regularly check in with providers to keep information up to date.
Our goals
Decrease time to service. Faster access to accurate provider information means survivors spend less time waiting and more time safe, and referrers can spend more time on direct service and less time on coordination.
Improve collaboration between agencies. When referrers across organizations share the same current information, handoffs go more smoothly and providers are contacted appropriately.
Strengthen community care. A connected network of referrers and providers makes the entire system more responsive — to survivors, to gaps in capacity, and to emerging needs in the community.
A community pilot
CareJunction launched as a pilot in South Carolina's Lowcountry — serving the tri-county area of Berkeley, Charleston, and Dorchester. If the pilot demonstrates value, the goal is to expand the model statewide, giving referrers across South Carolina access to a consistent, up-to-date resource for survivor housing.
Who built this
CareJunction is a project of the Tri-County Human Trafficking Task Force, developed in collaboration with members of local survivor-oriented agencies across the Lowcountry. The team includes advocates, navigators, social service professionals, and community partners who work directly with survivors and the organizations that serve them. The system is informed by their experience and designed around their day-to-day needs.
Get involved
Whether you're a referrer looking to gain access, an organization interested in being listed as a provider, or an agency that wants to collaborate — we'd like to hear from you.
Reach out at navigator@carejunction.org.